FAVORITE

Shipping and Delivery

Product Shipment

When the orders satisfying the necessary conditions are completed and the payment reaches us, the products are prepared by our professional team and delivered to the specified cargo to be sent to the name and address specified within a maximum of 2 working days.Orders received on Saturday, Sunday and public holidays are processed on the next business day.After the products are delivered to the cargo, the cargo tracking number and the information slip are given to our customers.

Shipping Fee

The shipping fee belongs to the buyer in the orders. Due to the changing taxes and geographical locations of the countries, the shipping charges vary.

Shipping Time

Delivery times of the cargoes vary according to the geographical location of the country where the buyers are located, transportation routes and customs procedures. Our average delivery time is between 4-16 days.

Damaged Shipping

The cargo company is responsible for any damage that may occur during transportation. For this reason, when your order reaches you, we kindly request that you open the package next to the cargo officer and make sure that the products coming out are undamaged.In case of any damage to the product, we recommend that you ask the cargo officer to keep a report, not to receive the product and send an e-mail to info@newcolor.com.tr or call us at
+90 (531) 768 76 17 as soon as possible.